When you’re buying a house, it can help (a lot!) to have your own “team” to work with …
At Canton Co-operative Bank, we take working one-on-one with borrowers very seriously, so it means quite a bit to us when people say things like:
“I am so happy I came in to talk to you!”
“I wish I had come to Canton Co-operative Bank first.”
“I should have done this sooner. Thanks for making this so easy.”
“My parents told me, ‘You need to talk to Bela.’”
The common denominator? Borrowers really like working with the same people – local professionals who remember what’s what and keep all the ducks in a row.
Recently a borrower who had been struggling with an online lender came to us. She was frustrated with the online lender because she had to start at square one with them over and over again. “I don’t have a person to talk to there,” she said. “I have never spoken to the same person twice.”
Her situation was a little complicated, but not particularly out of the ordinary. At one point, she said, “You might remember …” regarding a specific detail. She seemed relieved when she could see that we did remember. She didn’t have to start all over again.
Buying a house is a big deal for most people. And many borrowers really like working with their lending team face-to-face in these days when actually being able to “talk to someone” can feel like a bit of a luxury.
If you’re thinking of buying a house or taking out a home equity line and that sounds good to you, come see us or call 781-828-8811 x4. You can also start the process by applying online if you like and we will get back to you.