
“Please tell your customers how good they have it at Canton Co-operative!”
JUNE 2022
A long-time Canton Co-operative Bank customer recently told us about her experiences helping a family member with some issues at a bank in Central Mass.
This woman had been dealing with people here at Canton Co-operative for many years – everyone from long-time Tellers like Sue Mathena to Branch Manager April McKee and Customer Service Reps like Barbara Fotheringham and Jill Corwin. She had also interacted with VP/Senior Loan Officer Anabela Vargas, President & CEO Nick Maffeo and many other Canton Co-operative employees.
She knew how easy it was to get things done here. She said she thought “all banks were like Canton Co-operative.”
It’s not our habit to pat ourselves on the back but this woman asked us to tell others what she learned. To say she was upset and frustrated with that other bank would be putting it mildly. “The way Canton Co-operative treats people is not how they’re treated at some other banks” she said. “You return calls. You do what you say you’ll do. Your people actually care about helping customers and making things easy for them.”
“Some of these other banks do things that drive customers crazy,” she added.
“Please tell your customers” – she urged us – “that if they hear someone complaining about their bank and they’re in the Canton area, they should tell that person about Canton Co-operative. It is possible to get better service. It is possible to have a bank that you love!”
At Canton Co-operative, we do work hard to take care of customers. That's been a hallmark of this Bank since 1891. If you know someone who wishes they had a bank they could actually like and trust, we may be able to help. Have them come see us or call Branch Manager April McKee at 781-828-8811 x17.
SHRED DAY 2022 WAS A BIG SUCCESS!
Thank you to everyone who came out!
People had been asking when we’d have another Shred Day. It took a while due to Covid but Shred Day was back on May 21st. From the comments we got, everyone was very glad to get their documents securely shredded. And it was so good to see you all again! Thanks for the Food Pantry donations and watch your email for info about Shred Day 2023.
He became a customer and a good friend
Richard (Rick) Blasser came to our first Shred Day in 2016 and specifically came back on Shred Day 2022 to visit and say hello to VP/Senior Loan Officer Anabela Vargas
Coming soon ... for local business owners
Canton Co-operative Bank is going to be partnering later this summer with Clover for secure payment processing and business management solutions. Clover offers solutions that are all-in-one and tailored to meet the unique needs of your business whether you are a restaurant, retailer or services business. If you have any questions in the meantime, call Branch Manager April McKee at 781-828-8811 x 17.
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